For Current and Future Loan Applicants:
- Helb Website: Visit https://www.helb.co.ke/: https://www.helb.co.ke/ and explore the options available. Here you can:
- Create an online account.
- Apply for undergraduate, postgraduate, or TVET loans.
- Check your loan application status.
- Generate loan ministatements.
- Make loan repayments through M-PESA or online banking.
- *USSD Code (642#): Dial this code on your phone to access a simplified menu for:
- Loan application.
- Repayment options.
- Loan balance inquiries.
- Account information.
For Existing Borrowers:
- Helb Student Portal: Access this portal at https://www.helb.co.ke/online-services/student-portal/: https://www.helb.co.ke/online-services/student-portal/ using your login credentials. Here you can:
- Manage your loan account.
- Update personal information.
- Make loan repayments.
- Helb Mini App (M-PESA): Register for this mini-app within the M-PESA app to:
- Access your loan balance.
- Make loan repayments.
- View your transaction history.
For General Information and Updates:
- Helb Social Media: Follow Helb on Facebook and Twitter (@HelbKE) for:
- News and announcements.
- Customer support inquiries.
Additionally
- You can access specific services (e.g., applying for a compliance certificate) through the "Self Serve" options on the Helb website.
- Contact Helb directly through their contact centre email (contactcentre@helb.co.ke) or call 0711 052 000.